CAREERS

BACK

APPLY

JOB INFO

Service Department Dispatcher

We are seeking a highly motivated Service Project Dispatcher to join our team.

Work Activities

  • Receive and input service calls into the Jonas Dispatch system. Coordinate with Customers for scheduling and building access.
  • Prioritize calls based on service needs and maintenance scheduling. Review all work orders on the Jonas board daily to determine what is needed to schedule and complete them. Include notes in description of work box.
  • Dispatch service technicians for HVAC service calls.
  • Review on a weekly basis the Jonas report for WNC status to ensure that work is being completed in a timely manner.Results of review to be discussed weekly with the Director of Service Operations.
  • Issue vendor purchase orders to technicians as needed.
  • Report follow-up service issues or customer related problems to the Director of Service Operations
  • And other duties as assigned by the Director of Service Operations

Knowledge, Skills & Abilities

  • Ability to communicate verbally.
  • Basic knowledge of HVAC service work.
  • Working knowledge of safety protocol. (Will complete a company safety orientation). Intermediate computer knowledge,including Microsoft Office and general software system familiarity.
  • May be required to lift, carry and move up to 10lbs. Ability to prioritize.

Additional Requirements

  • Must have ability to work with others and be a team player.
  • Must be able to comply with company’s Drug Free Workplace policy. Good problem-solving skills.
  • Good communication skills.

Job Specific Benefits

See the list of company benefits provided.

We reserve the right to modify or revise the job description in part or in entirety. Reasonable accommodations will be made in accordance with governing law.  W.O. Blackstone is an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.

To email your completed application to the HR Department, click here.

Serving ALL OF SOUTH CAROLINA SINCE 1937.